The moment we decided healthcare should be human again.
Dr. Abi Mitchell didn't set out to start a revolution. She just wanted to practice medicine the way she imagined it should be: with time, attention, and genuine care.
But after years in traditional chiropractic clinics, she kept hitting the same wall — the 10-minute appointment. The rushed conversation. The treatment plans created before really understanding the patient.
"I kept thinking, 'How can I truly help someone if I'm watching the clock? If I'm following a script instead of listening to their story?'"
"The system was broken. Patients weren't getting better because we weren't really seeing them. We were seeing symptoms, conditions, insurance codes — but not people."
We turned off the timer — and never looked back.
It happened on an ordinary Tuesday. Dr. Mitchell was with a patient who had been dealing with chronic back pain for years. Ten minutes wasn't enough. Twenty minutes wasn't enough.
So she did something radical: she kept listening. For 45 minutes, she learned about this person's life — their job, their fears, their hopes, what they missed doing because of the pain.
And something remarkable happened. Not only did she understand the root cause of the pain (it wasn't what anyone had thought), but the patient left feeling heard for the first time in years.
"That's when I knew. The timer was the enemy of healing. It had to go."
Three principles that guide everything we do
Before we touch, before we treat, before we plan — we listen. Your story matters. You're not a chart or a condition; you're a person with a life, and we need to understand it to help you heal.
No mysteries. No vague timelines. We create a clear, understandable plan together. You know what to expect, when to expect it, and how we'll measure success.
By your third visit, we check in. Is this working? Are you improving? Do we need to adjust? Your feedback shapes your care. If something isn't helping, we change it.
Five years of choosing people over process
Dr. Mitchell leaves traditional practice, determined to create something different. She spends months researching, planning, and dreaming of a clinic where patients come first.
Despite the challenges of opening during a pandemic, Prime Spine & Wellness opens its doors in Fort Worth. The Human-First approach resonates immediately.
Word spreads. Patients who've been disappointed by rushed care elsewhere find something different here. The practice grows, but the commitment to time and attention never wavers.
Saginaw location opens to serve north Fort Worth. Specialized programs for pregnancy care and veterans launch. The Human-First movement grows.
Over 100 five-star reviews. Thousands of patients helped. A team united by one mission: prove that healthcare can be both effective and humane. This is just the beginning.
Founder & Lead Chiropractor
Dr. Mitchell founded Prime Spine & Wellness with a simple but radical idea: healthcare should start with listening. After earning her Doctor of Chiropractic degree and spending years in traditional practice, she knew there had to be a better way.
Today, she leads a team united by the Human-First philosophy. When she's not in the clinic, she's advocating for patient-centered care, mentoring new chiropractors, and spending time with her family in Fort Worth.
The convictions that shape every decision we make
"I had been to three other chiropractors before finding Prime Spine. The difference was immediate — not just in how I felt physically, but in how I was treated. For the first time, a doctor actually listened to me. That made all the difference."
Jennifer M. Patient since 2021Experience healthcare the way it should be: personal, unhurried, and focused entirely on you.
Learn what to expect and how we create your personalized care plan from day one.
Explore Our CareBook your consultation today and experience the Human-First difference for yourself.
Schedule NowWe're here to help. Reach out and let's talk about your needs — no pressure, no scripts.
Contact Us
